Privacy Policy

 

We are thankful to you for accessing the website of Widefeet Comfort (all references to ‘our’ and ‘us’ refer to widefeetcomfort.com). We respect your privacy and want you to be aware of the policies that we have in place to safeguard your personal data.

This privacy policy is applicable to this website only and does not apply to personal data we gather from you offline. We cannot be held accountable for the privacy practices or content on any website other than widefeetcomfort.com to which this website links or that links to this website.

How Does widefeetcomfort.com Gather Information About Me?

We gather information from website users in a number of ways, with the aim of offering a tailored, meaningful, and efficient shopping experience. For instance, we can use your personal data to:

§  Store and quickly bring up information you have previously given

§  Assist you in quickly finding products, services, and information

§  Develop content that is appropriate to you

§  Notify you of our new products, services, and information

Ordering and Registration: To order products or use certain parts of this site, every customer must complete an online registration form with personal information, including but not limited to, your name, gender, credit card number, email address, phone number, and billing and shipping addresses. Moreover, we may ask for your organization’s country of operation and/or your country of residence so that we can ensure compliance with applicable laws and regulations. This information is used for internal marketing, order processing, and billing and to communicate with you regarding our site and your order.

Email Addresses: Various locations on the website enable you to enter your email address for purposes consisting of, but not limited to, signing up for our email newsletter, requesting notification when new product styles or brands arrive, registering for free promotional notices. Furthermore, any participation in promotional contests organized by widefeetcomfort.com is absolutely voluntary, requiring presentation of contact information required to award prizes and notify winners. We may post the names/cities of contest winners on our website.

Phone Number: Various locations on the website enable you to enter your phone number for purposes consisting of, but not limited to: signing up for our SMS newsletter, requesting notification when new product styles or brands arrive, registering for free promotional notices, and SMS verification.

Log Files: Similar to most websites, the website server automatically recognizes the Internet URL from which you access this website. We may also log your data/time stamp, internet service provider, and IP (or internet protocol) address for system troubleshooting, internal marketing, order verification, and system administration purposes.

Product Reviews: We ask for a location, an email address, and the submission of every product review. While your email address will be kept private, your location will be visible to other uses. Every other personal information that you choose to submit as part of the review will be available to other visitors to the website.

How Does widefeetcomfort.com Use Cookies and Other Technology to Gather Information?

Cookies are small informational pieces that your internet browser stores as text files on the hard drive of your computer. The majority of the browsers accept cookies by default. However, setting your browser to refuse cookies or delete them from your hard drive will restrict your access to the website. Typically, widefeetcomfort.com use cookies to:

§  Track site usage

§  Speed up navigation

§  Recognize users and user access privileges

§  Allow selection and purchase products on this website, record your purchases and browsing activity

The cookies of this site cannot and do not infiltrate the hard drive of a user to collect any confidential information.

This site also uses web beacons (also referred to as ‘action tags’ or clear GIF technology) to:

§  Monitor views of a web page,

§  Assist in delivering cookies

Any electronic images on the website, like an ad banner, can function as a web beacon. We may use ads or content from third-party advertising firms that can use web beacons and cookies to measure the number of products bought or web page visits.

Any data these third parties gather through web beacons and cookies is not associated with any personal information we gather.

How Does widefeetcomfort.com Use My Personal Information?

Internal use: We use your personal data to process your order and offer you customer service. We may use your personal data internally to improve our outreach, optimize website layout and content, gather general information about visitors to this website, and market our products and services.

Communication with you: We will utilize your personal data to communicate with you about your orders and our website. Every customer must offer an email address to permit communication with widefeetcomfort.com regarding orders placed. We may send you an SMS verification or confirmation email after you register with us along with service-related announcements as required (for instance, temporary suspension of service for maintenance). You may also submit your phone number or email address to request notification when we acquire a new product, product style, or brand, or to sign up for our SMS newsletter, email newsletter, and special offers. You can opt-out of or unsubscribe our future emails at any time. Because we have to get in touch with you about orders that you choose to place, you cannot opt-out of receiving SMS messages or emails related to your orders.

Does widefeetcomfort.com Ever Give Out My Personal Information?

We do not sell information; we sell merchandise. We do not license, trade, rent, sell, or otherwise disclose your financial or personal information to anyone, except in the following specific situations:

Third-party service providers: Similar to many online retailers, we often use third-party service providers to perform certain functions on our behalf. Any information revealed to them is solely to help in their service provision. For instance, we offer your name, phone number, email, and shipping address to partners like UPS and DHL to guarantee delivery of your orders, and we may use appropriate customer information to monitor the quality of the third party’s service. Similarly, we offer your credit card number to financial services firms like credit card issuers and processors to process payments. We protect every submission of your credit card number for authorization with state-of-the-art data encryption.

Legal requirement to disclose information: We may be required to display information if requested by law enforcement officials conducting investigations, served with a court order, subpoenaed, or if we are otherwise required by law to show such information. We will also release personal data when required to enforce our Terms of Use and other agreements, and safeguard our legal rights. For instance, we may share information to prevent fraud, or reduce the risk of fraud by users who attempt the act of fraud or other illegal activity on our website.

Merger and sale of assets: Normally, we do not rent, trade, or sell personal information to other firms in the course of our business. However, it is possible that we might merge with, acquire, or be acquired by another firm, or that we might display of some or all of our assets, in which case your personal information may be passed on to another company, subject to the privacy policy in effect.

Non-personally identifiable information: We may share data that does not identify you or any other user, like the number of daily visitors to a certain page, or the size of an order placed on a particular date, with third parties like advertising partners.

How Does widefeetcomfort.com Secure Information Gathered About Me?

This website incorporates administrative, electronic, and physical procedures to protect the confidentiality of your personal information like:

§  Protecting every financial transaction conducted through this website with SSL (or secure sockets layer) encryption.

§  Granting only employees who are offering particular service access to your personal data.

§  Working only with 3rd party service providers who we consider adequately secure every computer hardware.

While we have designed our business to keep your personal information into consideration, please remember that perfect security does not exist anywhere, offline, or online.

What Options Do I Have Related to widefeetcomfort.com’s Collection of My Information?

You can choose to:

§  Update or correct your personal information

§  Stop receiving emails to your email address

§  Stop receiving text messages to your phones

§  Deactivate your account to prevent any future purchases through that account

This is how you can do this:

§  To update or correct your personal information, log into your account, and submit a request through the online customer service.

§  To unsubscribe from emails you receive from widefeetcomfort.com, click on ‘unsubscribe’ located at the bottom of the email.

§  To unsubscribe text messages, you receive from widefeetcomfort.com, log into your account, and select the option that best suits you.

Can Children Use widefeetcomfort.com?

We respect the privacy of the children. We do not intentionally or knowingly gather personal information from children aged under 13. Elsewhere on the website, you have warranted and represented that you are either 18 years of age or are using the website under the supervision of a parent or a guardian.

If you are not older than 13, refrain from submitting personal information and rely on a parent or guardian to help you when you’re using the website.

How Does widefeetcomfort.com Use and Display Information Gathered From Me Offline?

As widefeetcomfort.com gathers most of the information through our website, this privacy policy is only applicable to the online collection of personal information.

In addition, we safeguard all personal information that is gathered from you offline, like via phone calls. If we contact you by telephone regarding payment or order, we will ask only for the personal information required to resolve your issue or place your order. When we need to save information related to a particular order, we use SSL encryption to enter it into our data.

This policy does not attempt to cover every possible offline method of gathering or using personal information. However, we will treat any offline collection, display of, or use personal information in a manner that is consistent with our online practices.

Where Can I Look for Updates to This Policy?

To keep you up-to-date of what information we gather, display, and use, we will post any updates or changes to this privacy policy on this site, encouraging you to review this privacy policy from time to time. Please get in touch with us for any questions about the privacy policy.

Your Rights

We take the responsible steps to make sure that your personal data is complete, accurate, and up to date. You have the right to correct, delete, or access the personal data we gather. You are also entitled to object or restrict, at any time, to the additional processing of your personal data. You have the right to acquire your personal data in a standard and structured data. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.

To safeguard the security and privacy of your personal data, we may request data from you to allow us to confirm your identity and the right to access such data, along with searching for and offer you the personal data we maintain. There are times where regulatory requirements or applicable laws require or allow us to refuse to offer or remove some of all of the personal data that we maintain. You may give us a call to exercise your rights. We will respond to your request in a reasonable amount of time, which is usually within 30 days.